Papers of BAS

Abstracting / Indexing

Papers of BAS. Humanities and Social Sciences

Vol. 9, 2022, No. 2

Collective intelligence in mixed gender teams in outsourcing organizations

Asen Trichkov

Abstract. Nowadays, the diversity of the teams in work organizations is measured as an indicator of better efficiency and higher knowledge. Collective intelligence (CI) refers to a group or a team’s combined capacity and capability to perform a wide variety of tasks and solve diverse problems. The paper presents the collective intelligence survey in sample of 46 employees in outsourcing organization, divided in 15 gender different teams (male, female, mixed). The results are showing that within the current sample, on two of the CI subscales “Coordination” and “Networking” women or female teams are demonstrating higher levels. The derived result would serve to give overview of the value of diversity in work teams. The result is giving information of potential structure that could be implemented, giving an advantage of the women in organization for knowledge keepers and a pillar of successful communication leading to successful realization.

Keywords: collective intelligence, mixed-gender teams, outsourcing organization